Privacy Terms

Please first read our privacy terms below. By using this website and when you contact us, you agree to our privacy terms.

The present Privacy terms are a translation of their original German version. In case of litigation only the German version shall apply.

Bee Medic GmbH, Zeppelinstr. 7, D-78224 Singen, (+49) 7731 96 96 9-0
Bee Medic GmbH, Husenstrasse 57, CH-9533 Kirchberg, (+41) 71 931 40 20

Use our contact form or write an e-mail to: contactform[at]eeginfo[dot]ch

Privacy Policy at BEE Medic GmbH

Thank you for visiting the Bee Medic GmbH Germanys and Bee Medic GmbH Switzerlands web page. Bee Medic GmbH is the company behind the trademark EEG Info in Europe. We appreciate your interest and want you to feel safe when visiting our web pages. We are aware of the fact that the protection of your personal data is very important. In the following we will explain what information we gather when you visit our web page and how we use this data.

Our online shop and some other parts of our website can only work if we are able to request, save, process and use your personal data. This also applies if you contact us by e-mail, telephone or mail. But, in the following, we want to disclose what exactly happens to your data. We will collect personal data (such as name, address, profession, telephone number, e-mail address or other identifying information) only if you disclose them to us. Bee Medic GmbH Germany and Bee Medic GmbH Switzerland do not sell your personal data or transfer them for other financial reasons to third parties.

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

BEE Medic GmbH

Husenstrasse 57

9533 Kirchberg


Tel. (+41) 71 931 40 20

Email: info336(at)eeginfo(dot)ch


BEE Medic GmbH

Zeppelinstr. 7

78224 Singen


Tel.: (+49) 9131 5339 322

E-Mail: info336(at)eeginfo(dot)ch

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Use of Information

The information you give us is used for our Offer, processing orders from our online shop, for delivering products, for providing services, registering for courses and possibly for handling payments. We also use your information to communicate with you about requests, orders, courses, products, offers and support and also to update our records.

Furthermore, when you visit our web pages, information about the access, such as date, time, visited page, can be stored on our server. These data are not personal, they are anonymized. We evaluate them for statistical purposes only.

Processing of data (customer and contract data)

We collect, process, save and use personal data only insofar as it is necessary to establish, or modify legal relationships with us (master data). This is done based on Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract. We collect, process and use your personal data when accessing our website (usage data) only to the extent required to enable you to access our service or to bill you for the same.

Collected customer data shall be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.

Legal basis of our data processing:

-with consent Art. 6 para. 1 lit. a) DS-GVO

-for performance of the contract / fulfillment of pre-contractual measures, Art. 6 para. 1 sentence 1 lit b. DS-GVO

-to fulfill legal obligations, Art. 6 para. 1 lit. c. DS-GVO

-to safeguard legitimate interests, Art. 6 para. 1 lit. f. DS-GVO

Record Retention Periods

We retain your data as long as necessary to achieve the above purposes and for the business relationship.
Thereafter, your data will be deleted within the legal deadlines.

Data transferred when signing up for services and digital content

We transmit personally identifiable data to third parties only to the extent required to fulfill the terms of your contract with us, for example, to banks entrusted to process your payments. Your data will not be transmitted for any other purpose unless you have given your express permission to do so. Your data will not be disclosed to third parties for advertising purposes without your express consent.

The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Use of contact and registration forms

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions.

When you use a registration form (membership, supervision, therapist listing, therapist seal or registering for a course) the following data will be collected: IP-address, salutation (Mr./Mrs.), first and last name, title, address, company, e-mail address, telephone or skype number, user name, profession and any other data (e.g. picture), which you are by choice willing to tell us. Please therfore also see: Registering as member, entry in the therapist listing, etc.

We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form or registration form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

Access data / server log files

The provider (or his web space provider) automatically collects and stores data about every access to the offer (so-called server log files) that your browser automatically transmits to us in "server log files". Access data includes:

Name of the retrieved web page, file, date and time of retrieval, amount of data transferred, message about successful retrieval, browser type and version, the used operating system of the user, referrer URL (the previously visited page), IP address and the requesting provider (host and name of the accessing computer)

The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

The provider uses the log data only for statistical evaluations for the purpose of operation, security and optimization of the offer. However, the provider reserves the right to retrospectively check the log data if, on the basis of concrete evidence, the legitimate suspicion of unlawful use exists.

The German Original was made with von RA Dr. Thomas Schwenke


Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser. Cookies make it possible to access specific users' access devices (PCs, smartphones, etc.) store information related to the device. They serve for the user-friendliness of web pages and thus the Users (e.g., storing login data). On the other hand, they serve to record the statistical data of website use and to analyze them for the purpose of improving the offer. Users can influence the use of cookies. Most browsers have an option to restrict or completely prevent the storage of cookies. However, it is pointed out that the use and especially the comfort of use are limited without cookies.

You can find many online advertising cookies from companies through the US-American site or manage the EU page 

We use temporary cookies (session cookies) on our website. Temporary cookies are - as the name suggests - of limited duration and contain data such as an identification number ("session ID"). They allow the server to assign consecutive requests of the browser to the same user and / or are necessary for the operation of certain utilities (such as the forum). These cookies are automatically deleted when the browser is closed. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

"Stay logged in" (Permanent Cookies)
When you are using our member area and you have specified when logging in, that you want to stay logged in on our website even when the browser is closed (so that you do not have to log in again when you visit the website again). In this case, the cookie is deleted after 30 days.

Even for these temporary and permanent cookies is valid: You can prevent the generation of these cookies by changing the settings on your browser. But, in that case, certain utilities of this website are limited or not usable at all (e.g. the member area and the forum). By using our website you agree to the generation of temporary and permanent cookies.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. 

If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Integration of services and contents of third parties

It may happen that content from third parties, such as videos from YouTube, maps from Google Maps, RSS feeds or graphics from other websites are included in this online offer. This always presupposes that the providers of this content (hereinafter referred to as "third party provider") perceive the IP address of the users. Because without the IP address, they could not send the content to the browser of the respective user. The IP address is therefore required for the presentation of this content. We endeavor to use only content whose respective providers use the IP address solely for the delivery of the content. However, we do not have any influence on this if the third parties provide the IP address e.g. save for statistical purposes. As far as we know, we will inform users about it.


The German Original was made with von RA Dr. Thomas Schwenke

Use of Google Maps

This website uses Google Maps to display a site map for the therapist listing. Google Maps was operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA until mid of January 2019. Now for Europe Google Ireland Limited, Gordoon House, Barrow Street, Dublin 4, Ireland is responsible.

When you use our website you agree that Google will determine, edit and use those automatically data, one of Googles representatives or a third party.

We also use Google Maps for map directions at course locations. When you click on this link, you will be forwarded to Google Maps.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of Google at

The terms of use for Google Maps you will find here

The terms of use for Google Maps you will find here

Further details you will find in Googles Privacy Policy

Use of YouTube

Our website uses plugins from the Google-powered YouTube page. Site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our YouTube plug-in-enabled sites, you will be connected to the servers of YouTube. The Youtube server will be informed which of our pages you visited.

If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

For more information about how to handle user data, please read the YouTube Privacy Policy at

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at and in Google's privacy policy

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

EEGInfo USA Online Protocoll Guide edition 5 and up

The Online Protocol Guide edition 5 and up is accessable via a login on the website of EEGInfo Inc., Canoga Ave, Suite 210, Woodland Hills, CA - 91367, USA

Saved data there are first- and last name, e-mail address as well as the password, which will be generated by EEGInfo USA (not encprypted)

Somatic Vision

The codes for the feedback animations will be registered at Somatic Vision Inc., 2020 Shadytree Lane, Encinitas, CA 92024, USA

Saved data there are the animation code, first name, last name and/or company and the serial number of the device. These information is needed to assign the animation code to the customer/the device. 

The e-mail address is not mandatory for the registration but can be added optional. When you fill in your e-mail address you agree to receive advertising e-mails from SomaticVision.

SomaticVision is the manufacturer of the feedback animations.

Registering as Member, Entry in the Therapist Directory, Use of the Forum, Receiving the Newsletter, Online Protocol Guide

If you register with us as EEG Info member, independent of an order or course registration, and/or subscribe to a service (for free or with costs) or the newsletter, we store your following personal membership data: member name, e-mail address, password  (encrypted), salutation (Mr./Mrs.), first and last name, title, address (street, ZIP code and place as well as country), telephone number as well as other data which you are willing to disclose. This information is used to exclude multiple registrations of a person, to be able to assign the Online Protocol Guide (edition 1-4), the therapist entry with the EEGInfo visiting card, if applicable the EEGInfo seal/the buttons and, when using the forum, the contributions to the respective user. By creating a membership you confirm that you are at least 18 years old.

We use the service of GTC (Gutacker TeleCommunication GmbH), Zimmermannstr. 15, D-70182 Stuttgart to send the newsletter.
If you have expressly agreed to receive the Bee Medic GmbH Germany and Bee Medic GmbH Switzerland (EEGInfo) newsletter and the forwarding of your e-mail address to GTC, the newsletter will be sent by e-mail and contains information about our new products and offers. You can unsubscribe from the newsletter at any time with effect for the future, by e-mail to contactform(at)eeginfo(dot)ch, by phone at (+49) 91 31 53 25 58 or (+41) 71 931 40 20 or by mail to Bee Medic GmbH , Zeppelinstr. 7, D-78224 Singen or Bee Medic GmbH, Husenstrasse 57, CH-9533 Kirchberg

In case you place an entry in our therapist directory with EEGInfo visiting card and if applicable the EEGInfo seal/the buttons, the following data are additionally stored on our server: Your name, address, and other data you are willing to disclose, such as your profession, your telephone number, fax number, treatment methods, website, company name, etc. also the photo, which you are able to upload yourself. The therapist entry with the EEGInfo visiting card and if applicable the EEGInfo seal/the buttons are assigned to your user name. The courses you visited with us or our partners are also assigned to your username. But you can decide for yourself if you want to make them visible or not. You can also cancel the visibility of the courses you have visitited at any time by yourself. For deleting the therapist entry please contact us at contactform(at)eeginfo(dot)ch, per phone at (+49) 91 31 53 25 58 or (+41) 71 931 40 20 or via mail at EEG Info c/o BEE Medic GmbH, Husenstr. 57, CH-9533 Kirchberg oder BEE Medic GmbH, Zeppelinstr. 7, D-78224 Singen

In the event that you use our forum, additionally all data generated during use are stored (e.g. if you write a message in the forum or upload a file or picture) or are entered voluntarily by you (such as "occupation", "ZIP", etc.).

For the storage of such personal data, we need your consent. When registering as member, we inform you that you need to agree with our privacy terms before completing the registration. Therefore, by registering, you give us the permission to process your personal data. 

Consent to the Processing of my Personal Data

    1. I consent to the collection and use of my personal data (the so-called inventory data and usage data) by Bee Medic GmbH Germany and Bee Medic GmbH Switzerland and to Bee Medic GmbH Germany and Bee Medic GmbH Switzerland storing this data for the purpose of carrying out all necessary business processes and for managing the registration, the therapist listing and the forum. Data may also be transmitted to processors established in non-EEA countries (Switzerland, USA).
      Bee Medic GmbH Switzerland is based in a third country, which has, compared to the EU / EEA a lower level of data protection. Your consent expressly authorizes the transmission to these third countries (Switzerland, USA) and the processing there for the purposes mentioned in the knowledge of the lower legal data protection level in these recipient countries.

      Personal Data
      Personal data includes all information about personal or factual affairs of a natural person, such as your name, your address, your telephone number, member name, password, and usage data, such as your IP-address. Information that do not directly relate to the identity of a person, such as preferred web pages or the number of users on specific web pages, are not personal data.
    2. I consent to Bee Medic GmbH Germany and Bee Medic GmbH Switzerland processing and using my personal data for marketing purposes, such as sending e-mails with general information or for e-mail advertising purposes in the mental health field. I hereby agree, that my e-mail address will be forwarded to GTC (Gutacker TeleCommunication GmbH), Zimmermannstr. 15, D-70182 Stuttgart, which service will be used for sending the e-mails.
    3. I consent to Bee Medic GmbH Germany and Bee Medic GmbH Switzerland, as far as it is necessary in an individual case and there is real documented evidence, to collect, process and use the personal and usage data that are necessary for disclosing and preventing illegal usage of services of Bee Medic GmbH Germany and Bee Medic GmbH Switzerland. 
    4. I consent to allowing Bee Medic GmbH Germany and Bee Medic GmbH Switzerland to disclose my personal data to third parties and to affiliated companies, if this is necessary for settlement of a contract (see EEGInfo USA Protocol Guide, Somatic Vision) 
    5. I hereby agree that Bee Medic GmbH Germany and Bee Medic GmbH Switzerland store and process my personal data (E-mail address, first and last name) for sending the newsletter due to my consent given here in accordance with Art. 6 para. 1 lit. a EU DS-GVO only for the purposes listed. For the above purpose (sending newsletter), I agree to Bee Medic GmbH Germany and Bee Medic GmbH Switzerland to be contacted by e-mail. The newsletter will be released at sporadic intervals between 3 and 6 times a year. I hereby agree, that my e-mail address will be forwarded to GTC (Gutacker TeleCommunication GmbH), Zimmermannstr. 15, D-70182 Stuttgart, which service will be used to send the newsletter. If you do not want to give consent, the data processing shown therein (sending newsletter) will not performed. You can withdraw your consent, at any time free of charge with effect on the future without any information of reasons in part or in all.

I can withdraw this declaration of consent at any time (s. Right of Withdrawal).

Right of Withdrawal

You can withdraw your consent to the storage of your data anytime for the future. In order to do so, please send us an e-mail to contactform(at)eeginfo(dot)ch or write us to: BEE Medic GmbH, Husenstr. 57, CH-9533 Kirchberg or BEE Medic GmbH, Zeppelinstr. 7, D-78224 Singen (EEGInfo).

Please indicate your name and, if possible, the part of the consent to which the withdraw refers. As a result of the withdrawal and depending on the scope of the right of your withdrawal, stored data are deleted or blocked and deleted later, provided that a legal retention period contradicts a deletion.

Right of access, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data. Please see below Right of Access to Personal Data

Upon your written and signed request we will inform you free of charge about the personal data (e.g. name and address) we hold about you. Please write us to: Bee Medic GmbH, Husenstr. 57, CH-9533 Kirchberg or Bee Medic GmbH, Zeppelinstr. 7, D-78224 Singen (EEGInfo)

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link:

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

Data protection official / Datenschutzbeauftragter

The Data protection official of Bee Medic GmbH Germany you can reach at:
Den Datenschutzbeauftragten von Bee Medic GmbH Deutschland können Sie erreichen unter:

Data Protection Officer/Beauftragter für den Datenschutz
c/o Bee Medic GmbH
Zeppelinstr. 7
78224 Singen





Links to Other Web Sites

Our online offer contains links to web sites of other providers. We cannot guarantee that these providers comply with data security regulations. 

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.



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